PurpleTech VPN
Last updated: 7th of October 2021
The PurpleTech Privacy Policy describes the general privacy practices of PurpleTech’s websites and applications, including PurpleTech VPN. More privacy-related information for PurpleTech VPN is provided below.
Additional information collected by PurpleTech VPN Services
PurpleTech guarantees a strict no-logs policy for PurpleTech VPN Services, meaning that your internet activity while using PurpleTech VPN Services is not monitored, recorded, logged, stored or passed to any third party. We do not store connection time stamps, used bandwidth, traffic logs, IP addresses or browsing data. From the moment a PurpleTech VPN user connects to one of our VPN servers, their internet data becomes encrypted. Any internet activity becomes no longer visible to ISP, third-party snoopers or cyber criminals.
In addition to the information provided in general Privacy Policy, we process the following data when you use PurpleTech VPN Services:
Technical information
- Statistical server load information. We monitor server performance (cpu, ram, servers net usage) to recommend the most suitable servers to our customers.
- Username and a timestamp of the last session status. This information is used to limit the amount of concurrent active user sessions and is automatically deleted within 15 minutes after a session is terminated.
- Connectivity information. To prevent abuse and to be able to dispute unfair chargebacks, we register whether the user has used the Service in the last 30 days. No personally identifiable information is collected in this case, apart from the fact that the Service was or was not used during the mentioned period.
Information collected on our applications
- Application diagnostics. This aggregated and anonymized data helps us to identify problems related to our app performance and updates. The collected information includes crash error reports. You can opt-out of collection of application diagnostics data at any time by navigating PurpleTech VPN app settings.
- Anonymized telemetry data. We collect statistical information about the activity on your account: search, item rating and content viewed events, opened push notifications, etc. (in-app events). This analytical information provides knowledge of how our application is being used so we can improve the user experience and the app itself. You can opt-out of collection of anonymized app usage statistics at any time by navigating PurpleTech VPN app settings.
- Device information. As in case of when you visit our website, we collect some device information on our application too. Such information is logged automatically and may include the model of your device, operating system version and similar non-identifying information. We may use this information to monitor, develop and analyze the use of our Services.
- Device identifiers. In some cases, we may record your mobile device’s identifier for marketing or analytics purposes. These identifiers are assigned to your device by the OS manufacturer and can be reset at any time from your device's settings. For instructions, see following policies for different devices: Advertising & Privacy on iOS devices and Managing your Google Settings on Android devices.
